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HP HP2-B117 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Fundamentals | - HP value proposition and positioning - Customer buying process |
| Topic 2: Solutions and Services | - Print management solutions - Workflow and document capture solutions |
| Topic 3: Imaging and Printing Market Fundamentals | - Market trends and customer needs - Competitive landscape in printing solutions |
| Topic 4: HP Imaging and Printing Portfolio | - HP PageWide and LaserJet technologies - HP printers and MFP solutions |
HP Selling Imaging and Printing Fundamentals Sample Questions:
What makes an HP MFP easier to use and more productive than using the separate devices that it can replace?
- A. An HP MFP has a single, easy-to-use interface that provides access to its many features and reduces the amount of training necessary for users.
- B. Many HP MFPs are Common Criteria Certified, and many more are in evaluation for Common Criteria Certification under the IEEE P2600 Protection Profile.
- C. HP MFPs are compatible with the HP eSupplies app, which finds the right cartridge for your MFP from the palm of your hand.
- D. HP MFPs conform to international energy standards, including Energy Star and Blue Angel, reducing stress on the power grid.
Correct Answer: B 🗳️
What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?
- A. Use only original HP supplies.
- B. Place the device in a cool, dry area.
- C. Use only 1500-grit paper as cleaning pages.
- D. Use power-conditioning devices to ensure constant voltage.
Correct Answer: B 🗳️
What is likely to happen when a business customer begins using more color in their marketing documents?
- A. Decreased reaction from competitors
- B. Improved brand recognition
- C. Increased costs of mono printing
- D. Decreased costs of printing
Correct Answer: A 🗳️
What are HP Managed Print Services?
- A. An hp.com database full of answers to customer inquiries about anything from technical issues, to putting new life into printed documents and photographs
- B. An HP software program that remotely manages what end users are printing
- C. An HP program that provides genuine HP supplies, maintenance, and break-fix services, plus drives continual improvement for customers across the customer's needs for imaging and printing
- D. An HP service for businesses who need supplies when they need them, regardless of time of day, weekends, or holidays
Correct Answer: A 🗳️
What is the most efficient procedure for using an HP flow automatic document feeder to scan multiple sizes of media into the same document file?
- A. Separate the pages of the original into stacks of each media type, and use the job build feature to scan and reassemble the document.
- B. Tape the smaller pages onto blank pages of the largest size, and scan them all at the same time.
- C. Scan and copy the smaller pages onto media that is the size of the largest pages, and then load the copies with the larger pages to scan them into a single job.
- D. Load all pages into the tray in the original order, and scan them all in the same job.
Correct Answer: D 🗳️
Joa -
My HP2-B117 score: 98% Now i am lifetime certified and i love it.