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HP HP2-B35 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Imaging and Printing Portfolio Overview | 25% | - PageWide and large format solutions - LaserJet and InkJet technology basics - A3/A4 and personal/workgroup product lines |
| Topic 2: Sales Process & Competitive Positioning | 25% | - Common objections and resolution strategies - Competitive differentiation and advantages - HP sales methodology |
| Topic 3: Supplies, Services & Security | 25% | - Original HP supplies and reliability - Managed Print Services (MPS) overview - Print security and compliance features |
| Topic 4: Customer Needs Assessment & Solution Matching | 25% | - Identifying customer business and printing requirements - Matching product features to customer benefits - Cost-per-page and total cost of ownership (TCO) |
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