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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Topic 2: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Topic 3: Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
| Topic 4: Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Topic 5: Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Topic 6: Quotations and Order Management | - Order management basics - Sales quote processing |
| Topic 7: Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Topic 8: Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Based on which opportunity attributes can you create a sales forecast?
There are 2 correct answers to this question.
Response:
A) Total Contract Value
B) Expected Revenue
C) Weighted Revenue
D) Negotiated Value
2. Which action should you execute to set the pricing status in a sales order to Calculated?
Please choose the correct answer.
Response:
A) Trigger simulation on the sales order in an integrated environment.
B) Trigger Submit for Approval in the sales order.
C) Trigger simulation on the sales order in a non-integrated environment.
D) Trigger a consistency check in the sales order.
3. Using rules in opportunity management, what is the prerequisite to determine the sales team?
Please choose the correct answer.
Response:
A) A Work Distribution
B) A Workflow
C) A Party Role
D) A Territory
4. Which of the following business objects synchronize bi-directionally between Outlook and SAP Hybrid Cloud for Customer?
There are 2 correct answers to this question.
Response:
A) Visits
B) Leads
C) Accounts
D) Tasks
5. What must you define to enable upsell and downsell product recommendations in sale quotes?
Please choose the correct answer.
Response:
A) Product hierarchies
B) Product categories
C) Product groups
D) Product lists
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C,D | Question # 5 Answer: D |

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