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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Cloud Analytics | 10% | - Sales metrics and KPIs - Reports and dashboards for sales |
| Practical Application of Sales Cloud Expertise | 33% | - Sales Cloud implementation strategies - Scalability and maintainability - Customer success and solution delivery |
| Account and Contact Management | 12% | - Account hierarchy and relationships - Contact management best practices |
| Opportunity Management | 17% | - Forecasting and quota management - Opportunity stages and pipeline management |
| Sales Cloud Configuration | 16% | - Sales Cloud features and customization - Sales processes and workflows |
| Lead Management | 12% | - Lead scoring and routing - Lead qualification and conversion |
Salesforce Certified Sales Cloud Consultant Sample Questions:
1. Cloud Kicks (CK) recently implemented Einstein Opportunity Scoring in its production org. CK is using the Amount field in its Opportunity Scoring model.
What will a user without access to the Amount field on the Opportunity object observe?
A) The Amount field will be hidden from the contributing factors section.
B) The Opportunity Score field and the Amount field will be hidden for that user.
C) The Amount field will display an error in the contributing factors section.
2. A consultant has successfully deployed Sales Cloud at Cloud Kicks.
What is the final step in completing an engagement?
A) Obtain stakeholder sign-off.
B) Activate users in the system.
C) Validate the implementation.
3. At a kickoff meeting for a new project, a consultant starts gathering information to be used in the project implementation plan.
They ask the participants to define what project success will look like.
Which strategy is the consultant using?
A) Design Direction
B) Discovery
C) Challenge Framing
4. Sales reps at Universal Containers receive leads that are generated from various channels. Lead quality varies greatly. Sales managers want the sales reps to focus on the leads most likely to result in a sale.
What should the consultant recommend to meet this requirement?
A) Implement a lead scoring strategy.
B) Create list views to filter on each lead source.
C) Implement lead assignment rules.
5. Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world.
Which approach should the consultant recommend that CK use for training this audience?
A) Conduct Train-the-trainer sessions.
B) Leverage Trailhead and documentation.
C) Configure In-App Guidance.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: A |

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