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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Data Relationships
• Determining Appropriate Sharing Solutions
• Territory Management
• Restricting and Extending Object, Record, and Field Access

2. Automation, Change Management, and Auditing

• Auditing and Monitoring
• Deployment Tools
• Change Management Options
• Sandboxes

3. Analytics and Data Management

• Data Quality Features and Policies
• Creating Reports
• Report Types
• Dashboards

4. Sales, Service, and Content Applications

• Service Cloud Console Toolkit
• Salesforce Knowledge
• Forecasting
• Products, Price Books, Schedules, and Quotes
• Content Management
• Entitlements

5. Customization: Fields

• Work with page layouts
• Create new custom fields
• Create selection fields: picklists and lookups
• Administer standard fields
• Maintain data quality
• Work with record types and business processes
• Create formula fields

6. Managing Data

• Mass delete records
• Keep records up to date with Data.com and social accounts and contacts
• Update existing records with the data loader
• Back up data with a weekly export
• Import new records using import wizards
• Mass transfer records between users

7. Reports and Dashboards

• Filter reports
• Print, export, and email reports
• Create new reports with the report builder
• Build dashboards
• Run and modify reports
• Summarize report data with formulas and visual summaries

8.Automation

• Automate leads and cases
• Set up workflow rules and Process Builder
• Manage email administration

9. Managing the Support Process

• Automate the support process
• Enable collaboration in the Service Cloud
• Understand the Salesforce Console
• Analyze support data with reports and dashboards

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

Prerequisites for CRT 211 Exam

There are no Prerequisites for Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam.