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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Usability Evaluation Methods and Techniques | 25% | - Inquiry methods: surveys, interviews, focus groups - Usability testing: planning, preparation, execution, analysis - Inspection methods: heuristic evaluation, cognitive walkthrough |
| Topic 2: Fundamentals of Usability Evaluation | 20% | - Human-centered design process - Evaluation types: inspection, testing, inquiry - Goals, metrics and measurement |
| Topic 3: Basic Concepts of Usability, UX and Accessibility | 15% | - Definitions and core principles - Business value and objectives - Relationship between usability, UX and accessibility |
| Topic 4: Risks in Usability, UX and Accessibility | 15% | - Impact analysis and mitigation - Identification and classification of risks - Project and product-level risks |
| Topic 5: Accessibility in Usability Evaluation | 15% | - Evaluating compliance and accessibility barriers - Standards: WCAG, ISO 9241, EN 301 549 - Inclusive design considerations |
| Topic 6: Usability Test Planning and Reporting | 10% | - Stakeholder communication - Test strategy and plan design - Documenting results and recommendations |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
What is the System Usability Scale (SUS)?
- A. A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
- B. Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.
- C. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
- D. A requirement on the usability of a component of system
Correct Answer: A 🗳️
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How can the approach for conducting user surveys be summarized best?
- A. Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
- B. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
- C. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
- D. Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
Correct Answer: B 🗳️
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During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?
- A. Functional problem
- B. Positive finding
- C. Usability problem
- D. Good idea
Correct Answer: D 🗳️
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Which of the following elements are addressed by the WCAG?
i. Resizability of text
ii. Visually appealing design
iii. Text alternatives
iv. Keyboard accessibility
v. Mouse input
- A. iv & v are true, i, ii & iii are false
- B. i & iii are true, ii, iv & v are false
- C. i, iii, iv & v are true, ii is false
- D. i, ii, & iii are true, iv & v are false
Correct Answer: C 🗳️
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