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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which options are two on-premise components of Cisco Unified Presence? (Choose two.)

A) Cisco Quality Management
B) Cisco Unified Communication Manager
C) Cisco WebEx
D) Cisco Unified Contact Center Enterprise
E) Cisco Unified Contact Center Express

2. When adding an IP phone to a Cisco Unified Communications Manager system, what two choices does an administrator have to add the phone to the system? (Choose two.)

A) auto-registration
B) Cisco Unified Serviceability
C) IP phone configuration assistant
D) FHSS provisioning
E) manual provisioning

3. On an IP phone line appearance, for which two purposes is the Display parameter designed to be used? (Choose two.)

A) internal caller ID
B) full directory number ID for outgoing calls
C) display a number other than the directory number of the IP phone
D) display a name instead of the directory number of the IP phone
E) external caller ID

4. Which Cisco Unified Communications Manager configuration causes an IP phone screen to display a "registration rejected" message?

A) Cisco Unified Communications Manager is unable to allocate DN.
B) Cisco Unified Communications Manager auto registration is disabled.
C) Cisco Unified Communications Manager database replication status is 2.
D) Cisco Unified Communications Manager is unable to reach user IP phone.
E) Cisco Unified Communications Manager subscriber is offline.

5. When phones are divided in a group where all phones can answer a call, what is that setup called?

A) call grouping
B) call pickup
C) call accounting
D) intercom

Solutions: