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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. A customer has just upgraded Voice Portal 5.x to Avaya Aura Experience Portal 6.0, hut the license not upgraded. What is the grace period provided by the system, for upgrading the license?

A) 15 days
B) 3 days
C) 7 days
D) 30 days

2. Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)

A) Call routed
B) Call failed
C) Call transferred
D) Call completed
E) Call completed in SSA

3. When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?

A) the remote application server
B) a Media Processing Platform (MPP) server
C) the primary EPM server
D) an auxiliary EPM server

4. A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary I I'M |is no longer able to communicate with it.
Which corrective action should be taken?

A) Log into Linux on the MPPs and run bash setup_vpms.php <Primary EPM>
B) Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php
<Auxiliary EPM>
C) Restart httpd on the Auxiliary EPM.
D) Upgrade the Auxiliary EPM.

5. Which statement about Auxiliary Experience Portal Manager (EPM) is true?

A) More than one Auxiliary EPM server can be added per AAEP 6.0 system.
B) Auxiliary EPM can be Installed co-resident with MPP server.
C) Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) 6.0 system.
D) Auxiliary I PM ran be installed on a single server AAEP system.

Solutions: