WGU Organizational-Behavior : WGU Organizational Behavior (GTO1, C715)

Exam Code: Organizational-Behavior

Exam Name: WGU Organizational Behavior (GTO1, C715)

Updated: Aug 19, 2026

Q & A: 42 Questions and Answers

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WGU Organizational-Behavior Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Group Development~17%- Group formation and stages
  • 1. Norms, roles, status, cohesiveness
  • 2. Forming, storming, norming, performing, adjourning
Topic 2: Teams and Team Building~17%- Team types and effectiveness
  • 1. Team leadership and conflict management
  • 2. Cross-functional, virtual, self-managed teams
Topic 3: Performance Evaluation~17%- Evaluation systems and methods
  • 1. Motivation and performance linkages
  • 2. Appraisal types, feedback, reward systems
Topic 4: Organizational Culture~17%- Culture definition and components
  • 1. Culture types, functions, and impact
  • 2. Shared values, beliefs, symbols
Topic 5: Leadership~17%- Leadership theories and styles
  • 1. Power, influence, and decision-making
  • 2. Trait, behavioral, contingency, transformational, servant leadership
Topic 6: Behavioral Influences~17%- Individual behavior drivers
  • 1. Personality, values, attitudes, perception
  • 2. Learning and attribution processes

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. A manager treats an employee with a free lunch to encourage the employee to continue to do well. Which kind of reward is provided?

A) Personality reward
B) Compensatory reward
C) Intrinsic reward
D) Extrinsic reward


2. What are two of the three forces that play a particularly important role in sustaining an organization's culture?

A) Actions of top management and socialization process
B) Personal background of key employees and selection process
C) Actions of top management and employee education level
D) Personal background of key employees and socialization process


3. A project team was formed to complete a specific project. At the end of the first 6 months, the team was unable to deliver the results. The main cause was several team members spending significant time mistakenly working on the same tasks. Which role of a team lead is most useful in the given case?

A) Controller
B) Motivator
C) Planner
D) Coordinator


4. What defines acceptable standards of behavior that are shared by group members?

A) Group norms
B) Group status
C) Group conformity
D) Group roles


5. An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?

A) Economic
B) Prosperity
C) World peace
D) Autonomy and self-reliance


Solutions:

Question # 1
Answer: D
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: A
Question # 5
Answer: D

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