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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Which KPIs can be derived using Planogram detection?

A) Out of Stock,Shelf Size, SKU Facings
B) Out of Stock, Shelf Size, Brand Facings
C) Out of Stock, Share of Shelf, SKU Facings
D) Out of Stock, Share of Shelf, Brand Facings

2. Feedback from their Sales Agents about their current legacy system's quoting and order capture flows:
They often need to refer back to their training documentation for routine customer requests They are able to handle the majority of customer requests themselves despite current challenges Routine customer requests require many clicks and they want the new system to focus on user experience One of the common MACD transactions is to increase the quantity of the assets.
What approach should a Consultant recommend for designing the quoting and order capture flows in Communications Cloud to alleviate the agents' feedback while minimizing implementation efforts?

A) Leverage OmniScripts for all use cases to minimize the training effort for the Sales Agents
B) Build a custom CPQ Cart using FlexCards and LWC to align to the legacy system's UI
C) Leverage the CPQ Cart for all cases to minimize the implementation effort
D) Leverage guided selling OmniScripts for common use cases, and the CPQ Cart for other use cases

3. Universal Shipping (US) uses Communications Cloud and has built multiple OmniScripts and FlexCards to calculate freight charges and provide delivery estimates. They also have a self-service site hosted on a third-party CMS. US wants the same experience on their off-platform site that they have in Salesforce, for their unregistered users.
Which two steps should a Consultant take to meet these requirements?

A) Use a Canvas application to expose the OmniScript and FlexCards to unregistered users.
B) Create a Lightning Out Project and use Javascript to load the Lightning Web Components (LWCs) into the external site.
C) Use an integration user for the authentication with Salesforce to get the session token that will allow calls to Salesforce.
D) Use OmniOut and add the existing OmniScript and FlexCards.

4. Universal Connect (UC) sells several mobile devices to its customers. UC has several attributes like color, storage, and screen size that are common across mobile devices. UC is looking for recommendations around efficiently modeling them using the SFI product catalog.
How should the Consultant model the product catalog to achieve UC's requirements?

A) Create 'Mobile Offer Spec Type' Object type with the common attributes and set the parent object type as 'Base Offer Spec Type'. Then, associate mobile device offers with 'Mobile Offer Spec Type' object type.
B) Create 'Mobile Offer Spec Type' Object type with the common attributes and set the parent object type as 'Base Offer Spec Type'. Then, associate mobile device offers with 'Base Offer Spec Type' object type.
C) Create 'Base Offer Spec Type' Object type with all the attributes and associate mobile device offers with this object type.
D) Create 'Mobile Offer Spec Type' Object type with the base attributes as Parent Object Type and associate mobile device offers with this object type and add additional attributes.

5. Which of the following is accurate regarding the Einstein Vision model?

A) The model is created via crowdsourcing of images available via public copyright licenses
B) The model needs to be created as part of the development process using a base set of images
C) The model is created automatically by Einstein based on uploading the perfect image
D) The model is created in store as reps perform their daily tasks during phase 1 rollout

Solutions: