Avaya 7004.1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Exam Code: 7004.1

Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Updated: Sep 15, 2026

Q & A: 66 Questions and Answers

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Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Troubleshooting and Diagnostics- Fault isolation and recovery
  • 1. Alarm and log analysis
    • 2. Network and telephony problem resolution
      Topic 2: Networking and High Availability- Network connectivity and resiliency
      • 1. IP networking for Communication Server 1000
        • 2. Redundancy, survivability, and failover mechanisms
          Topic 3: Communication Server 1000 Architecture- System architecture and components
          • 1. Avaya Aura integration and system roles
            • 2. Communication Server 1000 hardware platforms
              Topic 4: Installation and System Administration- Configuration and administration
              • 1. Dial plan and feature administration
                • 2. User and device configuration
                  Topic 5: Maintenance Operations- Routine maintenance procedures
                  • 1. Backup and restore operations
                    • 2. Software upgrades and patch management

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Question #1

                      With Automatic On-Net to Off-Net Overflow, if all on-net facilities such as TIE trunks between locations are busy, NARS can convert a dialed UDP number to a Listed Directory Number of the applicable DID number at that location and use off-net facilities, such as CO trunks, to complete the call. When provisioning Automatic On-Net to Off-Net Overflow, which parameter is not correct?

                      • A. Only one Listed Directory Number can be defined per Location Code (LOC).
                      • B. Multiple NXX codes per Location Code can be defined.
                      • C. Multiple ranges of DNs within each NXX per Location Code can he defined.
                      • D. Multiple NPAs per Location Code are allowed.
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Question #2

                      A customer site has a Communication Server 1000 system located at us main campus and wants to network me system for direct calls with a system in a different city.
                      Which type of steering code is required to route calls over specify trunk routes between the two sites?

                      • A. Special Number (SPN)
                      • B. Distant Steering Code (DSC)
                      • C. Remote Steering Code (RSC)
                      • D. Network Plan Area (NPA)
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Question #3

                      Click the Exhibit button.

                      The local Central Office required that all calls dialed utilize dialing, however users forget to dial the NPA for local calls. Which DMI entry would be utilized to insert the NPA of 214 when a user dials 9-774-3299?

                      • A. DMI Table 3
                      • B. DMI Table 1
                      • C. DMI Table 2
                      • D. DMI Table 4
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

                      Question #4

                      Click the Exhibit button.

                      Given a company's dialing plan shown in the exhibit, if a station user at the company in New York City dials 8-890-4233, what will happen to the call?

                      • A. The Access Code of 8 will be removed and the call will complete over Route List Index #0.
                      • B. The Access Code of 8 will be removed and the call will complete over Route List Index #
                        1.B. The call will receive intercept treatment as indicated in the Customer Data Block (CDB) and fail to complete.
                      • C. The NARS software will remove the Access Code and Location Code and terminate the call internally at Directory Number 4233
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Question #5

                      The Satellite Link Control feature ensures that the configuration of a call does not include more than one communications satellite trunk. Tandem trunk calls, when connected through more than one communication satellite trunk, are subject to transmission distortion due to propagation.
                      Which parameters are required to be equipped or configured for Satellite Link Control in the Communication Server 1000?

                      • A. Network Transfer (NXFR) package must be equipped.
                        Route must be configured with ESN2 or ESN3 signaling
                        Route must be designated as a satellite route.
                      • B. Network Signaling (NSIG) package must be equipped.
                        Route must be configured with ESN3 or ESN5 signaling.
                        Route must be programmed with a Traveling Class of Service (TCOS)
                      • C. Route must be configured with STD or ETN signaling.
                        Route must be designated as a satellite route.
                      • D. Network Signaling (NSIG) package must be equipped.
                        Route must be configured with ESN3 signaling.
                        Route must be designated as a satellite route.
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

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