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Cisco 640-460 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco UC500 Series | 15% | - Integrated voice and data services - System overview and deployment - GUI-based configuration and management |
| Topic 2: Maintenance and Troubleshooting | 10% | - Common issues and resolution - Monitoring and diagnostic tools |
| Topic 3: Cisco Unified Communications Manager Express (CME) | 35% | - Telephony features and services - IP phone registration and configuration - Basic configuration and setup - Dial plan and call routing |
| Topic 4: Cisco Unity Express | 20% | - Voicemail and auto-attendant configuration - User and mailbox management - Installation and integration with CME |
| Topic 5: Cisco Unified Communications Architecture | 20% | - Signaling and media protocols (SIP, H.323, MGCP, SCCP) - Unified Communications components and models - Voice gateways and PSTN connectivity |
Bernice -
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