Avaya 3000.3 : Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

Exam Code: 3000.3

Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

Updated: Aug 03, 2026

Q & A: 59 Questions and Answers

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Avaya 3000.3 Exam Syllabus Topics:

SectionObjectives
Solution Design- SME communications solution architecture
  • 1. IP Office platform selection
  • 2. Capacity planning
  • 3. Site topology and scalability
Implementation and Configuration- System deployment
  • 1. Licensing and feature activation
  • 2. Initial configuration
  • 3. User and extension configuration
Telephony and Messaging Applications- Communication applications
  • 1. Auto attendant and messaging features
  • 2. Meet-me conferencing
  • 3. VoiceMail Pro
IP Office Hardware and Components- Platform hardware selection
  • 1. Digital and analog endpoint support
  • 2. Interface cards
  • 3. Control units and expansion modules
Infrastructure Data Gathering- Customer productivity requirements
  • 1. Existing telecom infrastructure
  • 2. Current PBX/key system features and dial plan
  • 3. Business application integration requirements
  • 4. Existing data network
Call Routing and Networking- Multi-site networking
  • 1. Small Community Network (SCN) design
  • 2. Trunk resource planning
  • 3. Voice Compression Module utilization
  • 4. Call routing optimization
Maintenance and Troubleshooting- Operational support
  • 1. Fault diagnosis
  • 2. Performance verification
  • 3. Common issue resolution

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. On the IP Office SIP line, the customer has marked the Network Topology to "None" . The IP Office program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?

A) SIP Calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
B) SIP Calls will be routed on LAN 2 because " Open Internet" is a direct connection to the internet.
C) SIP Calls will be routed by the IP office routing table.
D) SIP Calls will be routed by the IP office NAT table.


2. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A) 1
B) 3
C) 2
D) 4


3. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)

A) System Status Application
B) SSH session to the IP Office address
C) Web session to the IP Office address
D) Telnet session to the IP Office


4. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) Dependencies
B) Advanced
C) Log on
D) General


5. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

A) VoiceMail Pro Clint
B) one-X Portal for IP Office
C) IP Office Manager
D) one-X Portal
E) Avaya telephones


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: A,C
Question # 4
Answer: C
Question # 5
Answer: C,E

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