Microsoft MB-240日本語 : Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版)

MB-240日本語 testking pdf

Exam Code: MB-240J

Exam Name: Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版)

Updated: Sep 27, 2026

Q & A: 230 Questions and Answers

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The Microsoft MB-240: Microsoft Dynamics 365 Field Service exam is a prerequisite test that is part of the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification. You need to pass two exams in total to get this certificate, and the second test is Microsoft PL-200.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx

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Microsoft MB-240日本語 Exam Syllabus Topics:

SectionWeightObjectives
Work Order Management25%- Manage work orders lifecycle
  • 1. Create and manage work orders
    • 2. Manage incidents and service tasks
      Manage Inventory and Assets15%- Inventory management
      • 1. Track customer assets
        • 2. Manage products and stock
          Field Service Mobile and Customer Experience20%- Mobile app configuration
          • 1. Configure Field Service mobile app
            • 2. Enable offline capabilities
              - Customer engagement
              • 1. Service feedback management
                • 2. Customer communication workflows
                  Configure Dynamics 365 Field Service20%- Configure Field Service settings
                  • 1. Set up Field Service parameters
                    • 2. Configure organizational units and resources
                      Schedule and Dispatch Work20%- Resource scheduling
                      • 1. Use schedule board
                        • 2. Optimize scheduling and routing

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