Operational Procedures (23%):

• Explain the processes involved in addressing prohibited activity/content, policy concepts, licensing, and privacy;
• In a given scenario, implement fundamental disaster prevention and recovery techniques;
• Explain basic safety procedures;
• In a given scenario, implement fundamental change management in best practices;
• Explain environmental effects and relevant controls;
• Define the fundamentals of scripting;
• In a given scenario, use the appropriate communication methods and professionalism;
• Compare and contrast best practices connected to different types of documentation;
• In a given scenario, use remote access technologies.

These are the topics required to be studied in preparation for the CompTIA 220-1002 exam. The candidates must understand these concepts to enhance their performance in the certification test. When it comes to preparation resources, CompTIA offers various training tools, such as virtual labs, instructor-led training courses, video tutorials, and study guides.

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Certification Path

The CompTIA A+ Core 2 certification includes only one 220-1002 certification exam.

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How much 220-1002 Exam Cost

The price of the 220-1002 exam is $219 USD.

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Prerequisites for CompTIA 220-1002 Exam

The 220-1002 (Core 2) exam is designed for a certain target audience, so you should go for this test if you believe that you fall into this category of people. The ideal candidates for this exam are those individuals who work as technical support, IT help desk, or IT support specialists. It is also suitable for those who want to get the required skills and prove them with the associated certification to become such a professional. You can also increase your chances for success by having at least a year of experience as an IT specialist before going for this test. Without that experience, you may have some struggles while learning the exam content and answering the questions.

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

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CompTIA 220-1002 Deutsch Exam Syllabus Topics: